Help & Support

How to Order

1. Select a product, pick a size, quantity and then press add to cart. You can add more to your cart by selecting other items and repeat previous step. You don’t need an account for you to purchase although having one will let you access your shipping details in the system. You will receive an email regarding the status of your shipment even without an account.
2. Once you’re ready to complete your transaction, please access your cart and press proceed to checkout.
3. Fill up the checkout form including your shipment and payment address, store credits and coupon codes if you have any.
4. Select a payment gateway, 7-Connect, Dragonpay, Paypal and Cash on Delivery
5. Order is complete. You may check your email for updates and news regarding your order.

Shipping and Delivery

1. You will need an account to access order details via For those who do not have an account, please access your email for updates on your order.
2. Our delivery promise is 2-4 business days within Metro Manila, and 4-8 business days Outside Metro Manila.
3. If you are not present upon delivery of the item, you may leave an authorization letter and a copy of your valid ID to the person who’s going to receive the package. For Cash on Delivery transactions, please provide the same documentation and the payment.
4. All delivery is free no matter the destination

Payment Methods

We have a wide variety of payment options that you may use:

1. Paypal for credit card and Paypal funds payments.
2. Dragonpay for Over-the counter payments via Major Banks (BDO, RCBC, BPI, Malls (SM Supermalls, Robinsons), Pawn shops, Gcash and more. Please see here for our full payment options.
3. 7-Connect for 7-11 payments
4. Cash on Delivery on Major Provinces Nationwide

Returns and Exchange

You may return your item FREE of charge. Returns are accepted within 7 days from the delivery date. Returnable items must fulfill the following requirements:  

1. The item must not have been purchased under the Sale category. Purchases of items marked as Sale are deemed final.
2. Items must be returned in their original packaging, including gift boxes and shoe boxes, non-woven bags including the hang tag/ label.
3. Items must be unworn, unused, unaltered and unwashed.

How to Return Your Item

Securely pack your merchandise with the original packaging and corresponding tags.

E-mail with the Title: “Return” inclusive of photos of the package and its contents.

Sizing Information

Please click this link to access our sizing guidelines.